I. Licensing of software products

1.1 GfOP Vertriebsgesellschaft mbH, subsequently called GfOP, grants the non-transferable and non-exclusive right to the client to use the software described in a separate agreement during the validity period and in the context of the agreement.
1.2 The software is put at the disposal of the client in object form including the associated on-line documentation.
1.3 The software may be operated exclusively on the data processing equipment stated in the particular agreement.
1.4 The client does not have the right to make copies of the software except for data security. He may not use the software and parts thereof for purposes of a third party or permit a third party to view the documents without permitting agreement by GfOP. The client must pass on these obligations to all its staff.
1.5 The installation of the software is carried out by the contractor. GfOP will support the client during the introduction period against separate payment.

II. Guarantee

2.1 If the software application does not run as stated in the supplied documentation, GfOP will ensure that this error will be eliminated in a new program version, on the condition that this error is reproducible. Only the last program version received by the client is covered by the guarantee.
2.2 If on-going maintenance of the software against payment has not been agreed, the obligation for guarantee ends 24 months after delivery.
2.3 The client will provide the documents needed for the error-tracing and hand them over to GfOP.
2.4 If the client extends the software application beyond the interfaces, which are intended for it, GfOP gives guarantee up to the interface stated in the contract, in case an error is caused by the product licensed by GfOP. In all other respects, no guarantee is given for a program, which the client changed, even if the error occurs in an area that was not changed.
2.5 If it turns out during an elimination of errors demanded by the client, that the client is responsible for the error, the programming time used for this will be charged.

III. Software maintenance

3.1 Software maintenance includes the free supply of new, improved versions. Completely new, additional components, however, are excluded, they are subject to payment. In addition, software maintenance also includes the guarantee.
3.2 The software maintenance agreement comes into force with the installation. Its cancellation is subject to three months notice by both parties to the end of a calendar year.

IV. Services

4.1 Training courses are carried out on the client’s premises upon written order by the client. If desired, training can also be carried out on the premises of GfOP, and/or their partner company. The infrastructure is made available free of charge by both contracting parties.

V. Billing

5.1 The payment of the invoices is due without deductions 10 days after receipt.

VI. Miscellaneous

6.1 Expenses are billed as incurred. Subsidiary agreements and changes of these conditions require written form to be valid.

Should further costs arise from this agreement in the form of taxes or fees, these are to be paid by the client.

Place of jurisdiction is Potsdam.

GfOP is liable for possible damages up to the maximum limit of a yearly maintenance fee.

Information received in the context of organisational tasks by GfOP staff is treated strictly confidentially.

VII. Course participation

7.1 Course attendance is limited to a minimum of 4 and a maximum of 8 participants for each course. Registration should be done promptly, since participants are selected on a first-come-first-serve basis. They receive a written participation confirmation. The courses begin at 10 o'clock am and end at 4 o'clock pm. We reserve the right to postpone or cancel the courses in the case of too few participants, the inability of the facilitator to teach the course or other reasons, even after participation has been confirmed. Registration for all courses can be cancelled free of charge by the participant up to 10 days before the course starts. After this period has elapsed, 50% of the fees are to be paid.